Privacy Policy

This Privacy Policy describes how Tealbroth LLC, a company registered in New Mexico (File #3141905), with a business address at 60 Tottenham Court Road, Office 680, Fitzrovia, London, W1T 2EW, collects, uses, and protects your information when you use VBTM (Verbatim), our AI-polished dictation application.

What We Collect

When you create a VBTM account, we collect your email address for authentication purposes. As you use the service, we collect usage metrics such as word counts and session duration to enforce plan limits and improve the product. If you create a custom dictionary, those words are stored with your account. Payment information is processed entirely by Stripe — we never see or store your card numbers, bank details, or other financial credentials.

What We Do Not Collect

VBTM is designed with privacy at its core. We do not collect or store your audio recordings — audio is streamed to Deepgram for real-time transcription and is never saved on our servers. We do not collect or store your dictation text content — polished text is injected directly into your application locally and is never transmitted to or retained on our servers. We do not collect your browsing history or track your activity outside of VBTM.

How We Use Your Data

We use the information we collect to provide and operate the VBTM service, including authenticating your identity and managing your account. We use usage metrics to enforce plan-specific word limits and to understand how the product is used in aggregate, which helps us improve it. We may send you account-related emails such as login one-time passwords, team invitations, and important service updates. We do not send marketing emails unless you explicitly opt in.

Third-Party Processors

We work with a small number of trusted third-party processors to deliver the service. Deepgram Inc processes your audio for real-time transcription — audio is streamed directly to Deepgram and is not stored by them or by us after processing. Amazon Web Services provides text processing via Bedrock, user authentication via Cognito, and data storage infrastructure. Stripe handles all payment processing. Each of these processors operates under their own privacy policies and data processing agreements.

Data Storage and Retention

Your account data is stored in AWS eu-west-2 (London). We retain your account information for as long as your account is active. When you delete your account, your personal data is removed. Usage metrics are retained only in aggregate, anonymised form. Any dictation history you see in the VBTM application is stored locally on your device and is never transmitted to our servers.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the right to access the personal data we hold about you, to request rectification of any inaccurate data, to request erasure of your data, to receive your data in a portable format, and to restrict how we process your data. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Cookies

We use minimal cookies strictly for authentication session management. We do not use tracking cookies, analytics cookies, or any third-party advertising cookies.

Children

VBTM is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make material changes, we will notify you via the email address associated with your account before the changes take effect.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].

Tealbroth LLC
60 Tottenham Court Road, Office 680
Fitzrovia, London, W1T 2EW